Returns & Exchanges
At Recollection Brand, we want you to be completely satisfied with your purchase. If your selected pieces aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all items in original condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is unworn and unwashed.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Drop off your package at any authorized carrier location. Once our warehouse receives and inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing